Terms & Conditions.

By accessing or using AI-ARCS, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you are using AI-ARCS on behalf of a business, you agree to these terms on behalf of that business.

AI-ARCS is an automation app from TriA Tech Solution. It answers a business's customers on WhatsApp, runs playbooks such as order confirmations, cart reminders and follow-ups, and hands a chat to a person when one is needed. We may modify, update, suspend, or discontinue any part of the service, and we will tell you in advance where we reasonably can.

You sign in to AI-ARCS with your Triatech account.

• ·You must provide accurate, current, and complete information.
• ·You are responsible for keeping your account credentials confidential.
• ·You are responsible for all activity under your account and by the staff you add.
• ·You must notify us immediately of any unauthorized use or security breach.

• ·BillingPaid packages are billed on a recurring basis through your Triatech account.
• ·TaxesAll fees are exclusive of applicable taxes, added to invoices where legally required.
• ·RefundsFor refund requests and inquiries, please contact support.
• ·Price changesPricing may change. Existing subscribers will be notified in advance.

You connect your own WhatsApp number to AI-ARCS, and messages go out from it in your name. You are responsible for how you use it:

• ·You must follow WhatsApp's and Meta's terms and policies.
• ·You must have the right to message each customer, including any consent the law requires.
• ·You must not remove or work around opt-outs. STOP is honoured on every message.
• ·A number linked by QR code or pairing code uses an unofficial route. WhatsApp may restrict or ban such a number, and we are not responsible if it does. The official route through Meta's sign-up is offered beside it.

Replies are written by an AI model from your documents, your FAQs and your store. They can be wrong or incomplete.

• ·Check what it says, using Test mode, before you switch a playbook on.
• ·You are responsible for what is sent to your customers in your name.
• ·Do not rely on it for legal, medical or financial advice, or for promises you would not make yourself.
• ·Your team can take over any chat at any time.

AI-ARCS uses the AI keys your business adds, each for one provider and model. Your use of that provider, and what it charges you, is between you and the provider, under its own terms. A playbook that needs a key will not work without one.

Your documents, FAQs, contacts and messages stay yours. You allow us to store and process them only to run AI-ARCS for you. You confirm that you have the right to upload them, and that they do not break the law or anyone else's rights.

You agree to use AI-ARCS only for lawful purposes. You are strictly prohibited from:

• ·Sending spam, or messaging people who have opted out.
• ·Sending misleading, abusive or unlawful content.
• ·Violating any local, national, or international law or regulation.
• ·Attempting to gain unauthorized access to our systems or another business's data.
• ·Reselling or distributing the service without explicit written permission.

All software code, UI/UX designs, graphics, logos, and features of AI-ARCS are the intellectual property of TriA Tech Solution, protected by copyright, trademark, and applicable laws. You may not copy, modify, distribute, or reverse-engineer any part of the service.

To the maximum extent permitted by applicable law, TriA Tech Solution and its developers, directors, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — resulting from:

• ·Your access to or use of (or inability to use) the service.
• ·Replies written by the AI, or actions taken on them.
• ·A WhatsApp number being restricted or banned, or WhatsApp or an AI provider being unavailable.
• ·Unauthorized access, use, or alteration of your transmissions or content.

We may suspend or terminate your access if you breach these Terms or engage in fraudulent or illegal activities. You may stop using AI-ARCS at any time.

These Terms shall be governed and construed in accordance with the laws of Pakistan. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Karachi.

We may modify these Terms at any time. If a revision is material, we will provide at least 30 days' notice before new terms take effect. By continuing to use AI-ARCS after revisions become effective, you agree to be bound by the updated terms.